Privacy policy

Our Company takes the protection of its customers' privacy seriously. For this reason, we strictly follow the following protection policy, which ensures the high level of services offered and strictly adheres to the applicable legislative framework.

By visiting our Website, you acknowledge and accept the privacy policy that follows, and you agree to use our Website and the web pages that comprise it, as defined by the terms of this policy. If you do not wish to be bound by the following policy, you may not access our Website and use our services.

1. Details Dimitrios D. Exarchos – Dental Surgeon

For any clarification and provision of information, the user/visitor can contact: 2310 222 203

2. Object

This policy sets out the terms and conditions adhered to by our Company to protect the privacy of users of www.exarchos.gr. This policy includes the rules on the basis of which we proceed with any collection and processing of your personal data and ensure the confidentiality of this information.

Our Company reserves the right to modify and adapt this policy whenever it deems it necessary, while any changes will come into effect upon their public appearance on the Website www.exarchos.gr.

In the event that the use of any service on the Website is governed by specific terms of use, such terms shall apply together with these terms. In the event of a conflict, the specific terms of use of each service shall prevail.

In the event that any of these terms is deemed invalid, illegal or abusive for any reason, the remaining terms will remain valid and enforceable as they are to the extent that they do not conflict with the intent expressed through this policy.

3. Definitions

For the purposes of this article, the following definitions apply:

a) «Processing» – any operation or set of operations which is performed by the Company, with or without the aid of automated methods, on personal data, such as collection, recording, organization, retention or storage, alteration, extraction, use, transmission, dissemination or otherwise making available, alignment or combination, linking, blocking, erasure, destruction.

b) "Electronic Cookie" - a short text of software code, which is sent for storage by the Company's web server to the user's PC upon each entry of the latter to the Website, for the purpose of selectively recording the user's browsing history within www.exarchos.gr. It is, among other things, necessary as a mechanism for the technical execution of the "bag" of orders service.

c) "Website" – the website accessible through the domain name www.exarchos.gr, including all of its web pages.

d) "Personal data" – any information relating to online user(s) of the Website www.exarchos.gr.

e) "Consent" – the free, explicit and specific declaration of will expressed in a clear manner, and in full knowledge, and by which the user, after being previously informed, accepts that the personal data concerning him/her will be the subject of such processing.

f) «User» – the online user of the Website www.exarchos.gr, to whom the data refers and whose identity is known or can be ascertained, i.e. can be identified directly or indirectly.

4. Data Types

a. Upon entry and use

Internet Protocol Address (IP Address).
Navigation data within the Website.
Service preference information.
Data on executed transactions.

b. When subscribing to the newsletter service

Email address (e-mail)

d. When filling out the contact form

Name

E-mail
Phone

Message

In the event that any user communicates with us via email or other means, we will collect their personal data related to such communications, under the terms and conditions herein, in order to respond to the relevant requirements and requests and to improve our services offered.

The Company does not store personal data of its users - customers, related to the online payment of its products, such as credit card numbers and codes. Such data is collected and processed exclusively by and under the responsibility of the cooperating bank during the process of executing and completing each sale by the redirect method, i.e. by the method of transferring the user from the website www.exarchos.gr to a website under the responsibility of the said banking Company.

Furthermore, our Company does not collect or access in any way sensitive personal data of its users - customers. In the event that any User posts sensitive data on our Website, such sensitive data will be removed as soon as it comes to our attention.

5. Purposes of Processing

Our Company collects and processes the personal data of its users - customers, mentioned above, for the following purposes:

Technical capability for the smooth operation of the Website.
User-friendly and easy operation of the Website.
Improving the online experience when providing our services.
Execution of our Company's contractual obligations towards Website Users.
Improving and renewing our products and services, so that they respond as much as possible to the needs of our customers.
Recording consumer habits through the use of anonymous statistical data.
Sending informative e-mail messages to subscribers of the information service via e-mails (newsletter).

After completing the process of creating a personal account, or the process of subscribing to the newsletter service, or the process of ordering services electronically, you accept the receipt of commercial communications, advertisements and/or content of a commercial nature or purpose regarding services of our business or third parties.

Our Company collects and processes personal data of its users - customers exclusively and only for the aforementioned purposes and only to the extent strictly necessary for the effective service of these purposes. These data are at all times relevant, appropriate and no more than is required in view of the above purposes, and are accurate and, if necessary, updated. Furthermore, these data are retained only during the period required to achieve the purposes of their collection and processing and are deleted after this period.

6. Consent

Our Company processes personal data of Website users:

a) either in cases where each user has consented, having previously been informed by this policy about the type of data, the purpose and extent of the processing, the recipients or categories of recipients.
b) or in cases where the processing is necessary for the execution of the respective order, which has been assigned by the user to the Company.
Specifically, by entering the Website and voluntarily providing your personal data during the process of registering for the newsletter service, creating an account and ordering products, as well as by any communication with us, you provide us with your consent to the collection and processing of this data under the terms and conditions herein.

Your consent to the collection and processing of some or all of your personal data may be revoked at any time by exercising the right to object, as provided for in this policy.

7. Commercial Communications

When creating a personal account as well as when providing your email address, you also give us your consent to receive emails from us for the purpose of advertising and directly promoting our products/services.

In each such email message, our Company will clearly and distinctly notify you of our identity and will give you the opportunity to object and request, in an easy and free manner, the termination of communication.

8. Privacy & Information Security

The Company's personal data processing process is carried out in a manner that ensures its confidentiality. Specifically, it is carried out exclusively by Company personnel authorized for this purpose, while all appropriate organizational and technical measures are taken to ensure the security of the data and their protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing.

9. Transfer to Third Parties

Our Company does not under any circumstances provide the personal data of its users - customers or link its file in exchange for financial or other consideration with any third-party private companies, natural or legal entities, public authorities or services or other organizations.

The Company may provide access to or grant:

data related to or necessary for hosting the Website www.exarchos.gr to the web hosting service provider, with which it maintains a contractual relationship.
data related to or necessary for the support of the Website www.exarchos.gr to the company, with which it maintains a contractual relationship for the provision of support services.
data related to or necessary for the promotion of Dimitrios D. Exarchos – Dental Surgeon on social media

The processing of your personal data by the above entities collaborating with us is carried out under our control and only at our instruction and is subject to the same privacy protection policy or a policy of at least the same level of protection.

10. File Disclosure

For the lawful processing of the personal data of its users - customers, our Company may, if necessary, make a written notification to the Personal Data Protection Authority for the establishment and operation of a personal data file, which will be registered in the Register of Files and Processing, maintained by the said Authority. Any change in the processing will be notified by our Company in writing and without delay to the Authority, where required by law.

11. User Rights

Our Company takes all necessary actions both during the collection phase and in any subsequent phase of processing your personal data, so that you have full opportunity to exercise your legal rights, namely the rights of information, access and objection, as described below.

a. Thus, already during the collection stage, you are informed in a convenient and clear manner by this privacy policy, which is located in a position that is immediately visible and accessible at all times on the main page of the Website, about at least the following information:

the identity of the Company,
the purposes of the processing,
the recipients of the data,
any third parties to whom the data is transmitted

b. Furthermore, you have the right to request and receive from our Company, within a reasonable time and in an understandable and clear manner, the following information:

All personal data concerning you, as well as its origin.
The purposes of the processing, the recipients or categories of recipients.
The progress of the processing for the period since your previous update or information.
The logic of automated processing.

c. Furthermore, you have the right to object in writing to our Company with a request for specific action on your personal data, such as correction, temporary non-use, blocking, non-transfer or deletion. In case you request deletion of your personal data, but the data whose deletion is requested is necessary for the execution of a contract concluded with you, our Company has the right to reject the relevant request with justification and inform you accordingly.

12. International Jurisdiction and Applicable Law

For the resolution of any dispute arising between our Company and our users - customers regarding this privacy policy and its subject matter, the courts of Athens are competent and Greek law is applicable, without taking into account its conflict of law rules.

In the event that a provision of this policy is annulled by a decision of a competent court as being unlawful, valid and enforceable, this fact will not affect the remainder of its provisions, which will remain in force and will be applied normally.